FAQ
Where are your products manufactured?
We manufacture our products in house in Vernon, BC. Our recycled containers are all manufactured locally as well. Some lifestyle products like the re-usable cotton swab are manufactured overseas.
I've used shampoo bars before and they didn't work for me, how are yours different?
It's likely you were using a cold pressed soap bar. You can tell by the ingredients. if they say something like "saponified olive oil" or "sodium olivate" you have a cold pressed soap. Cold pressed soap is GREAT for the body and for laundry. It is made by mixing a fat (like olive oil, coconut oil, shea butter etc) with water and lye. This results in a product that's really high in PH and can also leave a scummy build up in the hair. You need to look for a shampoo bar that uses a mild surfactant for it to be effective.
Dry hair tip: after towel drying your hair, lightly brush the conditioner over your ends for extra detangling and moisture.
Oily hair tip: shampoo twice! especially if you use product.
Are all surfactants the same?
No! There are some great ones and some not so great ones. Watch out for SLS and sulfates. There are even ingredients out there that hides SLS. Sodium Coco Sulfate is an example. I am not as good as explaining it as these folks, so check out this article here if you want to learn more:
https://www.hebebotanicals.co.nz/sodium-coco-sulfate-another-synthetic-detergent/
Are your bars PH Balanced and why is that important?
Our bars are PH balanced to 4.5-5.5 making them salon grade. When the PH is higher than this it blows the cuticle open, causing the natural oils and shine to escape, split ends and damage over time. Also this makes your color last longer!
Watch out for bars with SCS (sodium cocoa sulfate). They have little white spots throughout and those "prills" are a PH of 9. They might be able to balance the area around, but your hair will still be hit with pieces of PH 9.
Do your products work for color treated hair?
Absolutely! Our products don't contain any harsh sulfates that damage coloured hair. It is also PH balanced to keep the cuticle closed, keeping the colour in!
Do your products work on extensions?
Absolutely! We don't have any harsh surfactants that degrade glues or extensions. Our cold-pressed soap free formula won't cause build up.
How long do your shampoo and conditioner bars last?
50+ washes depending on how long your hair is and how well you store them.
Storage tips:
- let drain and dry on a soap dish after each use
- don't store in the shower, the humidity can cause the bars to erode or get softer quicker
- store in open air and not the travel cases to maximize curing
- stack the bits of the ends of bars together to get a bonus bar!
Do you wholesale?
You bet we do! We offer great margins, low minimums and free shipping.
To create a wholesale account just click the wholesale link and make a new account from there. **if you are PST exempt please include your PST number in your account application and send us an email to confirm so we can change your tax settings on the back end.
Want to order smaller amounts? No problem! We have partnered with Nelson Naturals and Koru Distribution to offer our products alongside their offerings giving you the flexibility to order in smaller quantities.